Shipping policy

At Mandrez, we strive to deliver your order in perfect condition and provide a seamless shopping experience. Please read the following policies regarding shipping to understand your rights and responsibilities.

Shipping Policy

1. Delivery Locations

We ship to a wide range of countries worldwide. However, please note that shipping is currently limited outside the Schengen and United Kingdom area.

2. Shipping Costs

Shipping fees vary depending on the destination, order size (weight), and selected delivery method. Shipping charges will be calculated and displayed during checkout.

3. Processing Times

We cannot guarantee an exact processing and shipping timeline, but we can provide an estimated timeframe. If processing takes longer than the estimated period listed on our website, we will keep you informed. Orders are typically processed and dispatched within 1-3 business days, though delays may occur during peak seasons or promotional periods.

Important Notes

For any other issues, please contact our customer service team at:

Email: info@mandrez.com